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Quick Start Guide
This guide will help you get quickly started with installing and deploying the CloudFon CX system to suit your needs.
2024/01/27
Installation and Upgrade
This guide will guide you step by step through the installation and deployment of your CX platform. Please follow the instructions to start an exciting journey!
2024/01/30
System initialization
After the Cloudfon CX has been installed successfully, use your browser to access the web portal, we will enter the system initialization boot interface. Let's start the step-by-step journey of comple...
2024/01/30
System Admin User Guide
This guide will guide you to operate your CX platform. Please follow the guide to start your pleasant configuration journey!
2024/01/30
Troubleshooting
More information will be presented in the future, stay tuned!
2024/01/30
Quick Start Guide for Web Chat
This article acquaints you with the features that CloudFon Web Chat provides and the steps you need to take to start using Web Chat, involves creating your team, configuring the features you want to u...
2024/01/30
Admin User Guide
This guide is for Team admins who need to prepare for, configure, and operate the Customer Experience (CX) system.
2024/01/30
Agent User Guide
This guide is for agents of the Team who need to use the Customer Experience (CX) system to delight customers with smarter conversations.
2024/01/30
Mobile App User Guide
This guide is for agents who need to use the omnichannel contact center software (Moible App) to delight customers with smarter conversations.
2024/01/30
Troubleshooting FAQ
This article groups together the most common issues reported by our CX users. You can use the following list to see if any match your inquiry and follow the corresponding link to learn more about the ...
2024/01/30
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How to create a workflow for Web chat
2024/05/08
How to configure AWS S3 File Sever
2024/05/08
How to integrate with Facebook
2024/05/08
How CloudCX platform work with Gmail
2024/05/08
How CloudCX platform work with Zoho CRM
2024/05/08
How CloudCX platform work with Salesforce CRM
2024/05/08
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Introducing the latest version 3.3.0 of CloudFon!
Packed with new features designed to revolutionize the way businesses interact with their customers, this update promises to take customer service to new heights. From enhanced social media capabiliti...
2024/04/02
Announcing our attendance at 2024 ITEXPO
What a great chance to present the latest research and development on our product and solution, access to those great potential of revolutionizing the way we interact with the world around us.
2024/02/22
CloudFon newly released V3.2.3
Enhance your digital contact center experience with CloudFon newly released V3.2.3 updates!
2024/01/31
CloudFon adds WhatsApp workflow as new feature
How #CloudFon is using WhatsApp workflow for contact center agents to save time, reduce costs, and improve efficiency?
2024/01/31
CloudFon integrates with Telegram as a new communica...
Excited to share how #CloudFon digital contact center is partnering with #Telegram to reshape the customer engagement landscape!
2024/01/31
Single Sign-On (SSO)
CloudCX, as an omnichannel digital contact center software, now fully support SSO to improve security and reduce risks created by weak, repeated, or lost passwords, conmbing it with 2-Factor authentic...
2024/01/30
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ITEXPO TECHSUPERSHOW 2024
ITEXPO and CX Expo is coming soon, and we couldn't be more excited to be a part of it!
2024/01/31
Call & Contact Centre Expo London 2023
Date: 29th-30th November Location: ExCel London, Halls S1-S3 Booth: CC-M40
2024/01/31